Refund Policy for OLAIRE.ai

Last updated: November 2025

This refund policy explains how refunds are handled for all services provided by OLAIRE.ai, including training, workshops, consulting, and digital support.

If you have any questions, email: hello@olaire.ai

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1. General Approach

OLAIRE.ai provides services that involve time, planning and preparation. Because of this, refunds depend on the timing of the request and the type of service booked.

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2. Workshops and Training Sessions

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Cancellations by you

• More than 7 days before the session
  You can cancel and receive a full refund or move your booking to a new date at no cost.

• Between 7 and 48 hours before the session
  You can reschedule the session for a new date, but refunds are not available at this time.

• Less than 48 hours before the session or no show
  The session cannot be refunded or rescheduled, as time has already been allocated and preparation work has been completed.​

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Cancellations by OLAIRE.ai

If OLAIRE.ai needs to cancel or reschedule for any reason, you will be offered:

• A full refund, or

• A new date that suits you

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3. Consulting and Ongoing Services

For ongoing work such as social media support, lead generation or AI consulting:

• Payments already made cannot be refunded, as work starts from the moment the month begins.

• If you wish to stop the service, you can cancel for the next month with 30 days' notice.

• Any unused part of the current month is not refundable.

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4. Digital Products or Resources

If digital items are ever offered (guides, templates, prompt packs and so on), these are non-refundable once delivered, as they cannot be returned.

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5. How to Request a Refund

To request a refund or ask about your booking, email:
hello@olaire.ai

Include your name, the date of the booking, and a short note about what you need help with.

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6. Fairness and Flexibility

Life happens. If there are special circumstances, reach out, and we will always try to help where possible.